Welcome to kibuhome.shop. The following section addresses frequently asked questions and service details regarding our living room furniture products. Please read this information carefully before placing an order to ensure you fully understand our purchasing process and after-sales policies.
- Are products purchased as a one-time transaction or via a subscription service?
All small furniture products on this website are sold as one-time purchases.
All orders require only a single payment at the time of purchase;
This is not a subscription service or an auto-renewal model;
No additional charges or recurring fees will be incurred without the customer’s explicit authorization.
- Where do the products ship from?
Shipping Origin: United States
All orders are processed and dispatched centrally from our warehouse in the United States. - How long does order processing take?
Order Processing Time: Same-day processing (on business days)
Once payment for an order is successfully received, the order will be reviewed, packaged, and scheduled for shipment on the same day. - How long does delivery take?
Shipping Duration: Approximately 2 days
Actual delivery times may experience slight delays due to weather conditions, public holidays, peak logistics seasons, or other force majeure factors. - Can I return a product?
Yes.
Return Window: Return requests may be submitted within 30 days of receiving the product.
Returned items must remain in their original, undamaged packaging, include all accessories, and be in a condition suitable for resale;
Items exhibiting man-made damage, improper installation, modifications, or those that otherwise fail to meet our return criteria may not be eligible for return.
- How long does it take to receive a refund?
Once the returned item has been inspected and approved:
Refund Processing Time: The refund will be credited back to the original payment account within 3 days.
The actual time it takes for the funds to appear in your account may vary depending on the processing procedures of your specific bank, credit card issuer, or payment platform.
- Why are the product prices so low?
Due to sustained operating losses, the merchant has decided to conduct a liquidation sale at below-cost prices.
Some small furniture items may be sold at prices lower than their actual cost; inventory is limited and available only while supplies last.
- Are liquidation items eligible for after-sales service?
Yes.
Liquidation items remain subject to this website’s standard return and refund policies; however, for items that have completely sold out, it may not be possible to restock or provide a direct replacement of the exact same product.